Late Delivery

I ordered an iPega PG-9052 Bluetooth Game Controller for my son's Christmas present on Wednesday 6 December and paid for it the same day.

I received an email saying that it would be delivered on Monday 11 December

On Friday 8 December at 07h01, I received an SMS saying that the parcel would be delivered later that day. At 08h08, I received another SMS saying that the delivery had been delayed. The reason given on the Takealot.com website is "DELIVERY DELAYED: Parcel arrived at incorrect courier facility. We're rerouting it. Delivery will be rescheduled."

As of 12 December, the delivery is stuck in limbo and I have received no further correspondence from Takealot and the order tracking seems to have slipped into a coma

There are no telephone numbers or email addresses on their "Contact Us" page, so our only recourse seems to be to complain on sites like this.