HW
Heinrich W

1 reviews | Active since Nov 2016

03 Nov 2016, 17:48

Late Delivery

<p>My order was suppose to reach me on Tuesday and I still didnt receive it. Takealot excuse was that the courier companies truck broke down yesterday and that I would definately get my order today, 3/11/2016. The order was suppose to take 3 working days to get delivered, tomorrow will mark the 6th working day.</p> <p> </p> <p>My order is still not delivered and this is not the 1st time it has happened as they had a bunch of excuses in August as well on why the delivery was not on time. It seems that Takealot's delivery cant be trusted.</p> <p> </p> <p>Really bad service.</p>

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Replies (1)
takealot.com
takealot.com's reply03 Nov 2016, 21:02
Official

Hello Heinrich84,

We are so sorry to keep you waiting for your order and sincerely apologise for the delay.

Our team will reach out to you first thing tomorrow to address this concern.

Please note, we are following up with our couriers to ensure that your parcel reaches you as soon as possible and will keep you posted.

Regards

Takealot.com