late and incorrect delivery

I placed an order on the 24th January for 4 items. 3 of the items were received in the warehouse and they were waiting for final item to send the order. After two weeks I requested they send the items on hand and send the final item when they got it. Which they did and I received the next day. <br> On the 29th February I complained that I still did not have the book, which the advertise as 7-10 day delivery. I then got a sms to say the book was to be delivered asap. I received the delivery this morning but IT WAS THE WRONG BOOK!<br> sorry TAKEALOT but next time I will just buy from the shops a lot less hassle. This was for my sons birthday on the 16th February.<br> Bad communication and bad service.