CM
Cornel M
1 reviews | Active since Oct 2012
15 Dec 2015, 17:59
Late again!
I have been buying a lot of presents on Takealot over the last few months, both for bdays and xmas, and for long before that when it was still [URL Removed]<br> I have always been impressed by the service and quick delivery. But ever since the change to Takealot, and more specifically on my last 3 orders, I have waited the entire day, and only received my order after 6pm.<br> Now this is becoming extremely frustrating, especially when a message is sent out at 9am saying that my delivery will take place before 5pm, and there's no one to contact about the whereabouts of my parcel. <br> Please consider changing to a proper courier service, as you had before, because Mr. Delivery isn't delivering.
Helpful (0)
Replies (1)0
Replies (1)takealot.com's replyOfficial
15 Dec 2015, 19:15Hello cornelmeyer88,
We're sorry to hear of the delays you've experienced with your recent deliveries. This is not how we aim to run our business and we'll gladly investigate these issues with the responsible courier. Our complaints team will be in touch with you in the morning to go over the details of your deliveries so that we can address the problem areas accurately and hopefully turn things around with you in no time.
Sincerely,
takealot.com
We're sorry to hear of the delays you've experienced with your recent deliveries. This is not how we aim to run our business and we'll gladly investigate these issues with the responsible courier. Our complaints team will be in touch with you in the morning to go over the details of your deliveries so that we can address the problem areas accurately and hopefully turn things around with you in no time.
Sincerely,
takealot.com
takealot.com's reply15 Dec 2015, 19:15
Official
Hello cornelmeyer88,
We're sorry to hear of the delays you've experienced with your recent deliveries. This is not how we aim to run our business and we'll gladly investigate these issues with the responsible courier. Our complaints team will be in touch with you in the morning to go over the details of your deliveries so that we can address the problem areas accurately and hopefully turn things around with you in no time.
Sincerely,
takealot.com
We're sorry to hear of the delays you've experienced with your recent deliveries. This is not how we aim to run our business and we'll gladly investigate these issues with the responsible courier. Our complaints team will be in touch with you in the morning to go over the details of your deliveries so that we can address the problem areas accurately and hopefully turn things around with you in no time.
Sincerely,
takealot.com
