Lack of will to help a paying customer

<p>I have been having the worst back and forth with TakeAlot regarding my Hisense TV . I was credited to my TakeAlot account today which I did not authorize. I don't want a refund I want my TV fixed.<br /><br /></p> <p>In fact to top it off my TV was not even sent to Hisense and TakeAlot just chose the easy way out and credited me and did not attempt to fix my TV.<br /><br /></p> <p>I called Hisense today and they advise me that i am still within my warranty period and I can bring the TV to them and they will repair it for me. Only if they cannot repair it then they will notify TakeAlot to refund me.</p> <p>Therefore, I would like to request that my TV be given back to me . I will personally drive out my petrol to collect my TV at your warehouse and then take it to Hisense and have it repaired myself.<br /><br /></p> <p>I feel I was unfairly and unprofessionally treated and a total lack of will to help a paying customer.<br /><br /></p> <p>I requested that a manager call me 5 times and was just ignored in my email and your customer service reps really lack empathy in their responses to customers.<br /><br /></p> <p>I just tried calling them now and twice I could hear talking in the background but nobody answers and then they just end the call.<br /><br /></p> <p>I enjoyed using TakeAlot but I guess you really get to know a company when you need to return something.</p> <p>return reference number - RRN-0 ********** </p> <p> </p> **********