Lack of Service or Communication from Takealot

I have ordered Items for delivery and promptly paid for the items and the system informed me of when "Deliver By Date" is. I patiently waited for my items to arrive at my address at the due date without having any luck. I have subsequently posted a queries as to when I can expect my deliveries as the system still shows the original date. Feedback I received via email is the standard worthless comments that the matter is being escalated and and that I would receive feedback. Thus I am still waiting days past and still do not have my items or feedback. Taken the current lockdown into account any difficulties in delivery should be communicated and included in the delivery date. This is not the case and clearly the company has no idea of what is happening in its space. I am totally disappointed with the atrocious service and am considering cancelling the order and cancelling my account.