AK
Akhona K

1 reviews | Active since Mar 2014

18 Jan 2017, 15:31

LACK OF FEEDBACK AND BAD CUSTOMER SERVICE ON RETURNED ITEMS

<p>No 1: I logged a return of my gloves with reference number RRN-496a-e0ce, and I logged this on 2017-01-04 01:07, and the item was just returned to me yesterday with no explanation to me granted as to why it was returned as is, and no email was sent, and no phone call or any explanation given as to why the item was return and no indication if/or not the item will be exchange???? <br />I also logged a return for earphones on 2017-01-04 01:05, and to date I have not received any feedback and I am without earphones now? The status is still 'Unknown' online???</p> <p> </p> <p>I also bought items from takealot.com and there were glasses inside and I found them broken, and I did not bother to even return the items because I would have had to wait this long or more to get feedback from them. I used to enjoy shopping online but takealot.com just makes it harder, I must deal with admin related issues all the time! This is too much!!!!</p> <p>So No... I am not happy with the service or lack thereof! Thanks for wasting my time for nothing. Utterly unacceptable way to conduct business.</p>

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