HV
Haseena V
1 reviews | Active since Jun 2015
11 Jun 2015, 19:29
Kalahari Voucher Not Moved Over
I had an account on kalahari with a R40 voucher. This voucher I obtained from the Moneyorbox competition which was sponsored by Kalahari. However after the merger with takealot, my voucher was not moved over.<br> Seems like I wasn't the only one this happened to. Friends and family are also experiencing similar issues. <br> <br> Why is the takealot website so difficult to use??? At least copy over the simplicity of the kalahari browsing experience. On top of that, takealot does not keep most health products I used to purchase on Kalahari. Online shopping nowadays feels like being in a mortuary. Totally depressing.
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Replies (1)takealot.com's replyOfficial
11 Jun 2015, 21:55Hello snowflake001,
We're really sorry to hear you feel this way. All valid Kalahari vouchers were meant to be transferred during the merge & we apologise if that hasn't happened with yours. Our complaints team will be in touch with you tomorrow to confirm the required details so that we can look into this & correct any wrongs.
They'll also gladly discuss any issues you've experienced with the site and feed it back to the relevant department to investigate.
Sincerely,
takealot.com
We're really sorry to hear you feel this way. All valid Kalahari vouchers were meant to be transferred during the merge & we apologise if that hasn't happened with yours. Our complaints team will be in touch with you tomorrow to confirm the required details so that we can look into this & correct any wrongs.
They'll also gladly discuss any issues you've experienced with the site and feed it back to the relevant department to investigate.
Sincerely,
takealot.com
takealot.com's reply11 Jun 2015, 21:55
Official
Hello snowflake001,
We're really sorry to hear you feel this way. All valid Kalahari vouchers were meant to be transferred during the merge & we apologise if that hasn't happened with yours. Our complaints team will be in touch with you tomorrow to confirm the required details so that we can look into this & correct any wrongs.
They'll also gladly discuss any issues you've experienced with the site and feed it back to the relevant department to investigate.
Sincerely,
takealot.com
We're really sorry to hear you feel this way. All valid Kalahari vouchers were meant to be transferred during the merge & we apologise if that hasn't happened with yours. Our complaints team will be in touch with you tomorrow to confirm the required details so that we can look into this & correct any wrongs.
They'll also gladly discuss any issues you've experienced with the site and feed it back to the relevant department to investigate.
Sincerely,
takealot.com
