FC
Fehmida C
1 reviews | Active since Jun 2015
08 Jun 2015, 12:58
Kalahari/Takealot merger
I had a R30 voucher with Kalahari which was going to expire in November 2017. However after the merger, I found no trace of this voucher on the takealot side. My account has moved but not my voucher. The website interface is so horrible. Not so user friendly like the Kalahari system.<br> <br> I'm beginning to think, this merger was all about marketshare. Takealot has no concern over customers especially those loyal to Kalahari.
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takealot.com's replyOfficial
08 Jun 2015, 14:34Hello slipperyfusion01,
All valid Kalahari vouchers were moved to takealot.com during the merge & they're redeemable through the takealot site. We apologise if this wasn't the case for you & will gladly look into this & correct any wrongs found on our side. We're sorry for the bad experience & would appreciate the opportunity to turn this around with you & show you how easy & hassle free shopping with us actually is.
Our team will be in touch with you as soon as they've looked into this matter.
Kind Regards,
takealot.com
All valid Kalahari vouchers were moved to takealot.com during the merge & they're redeemable through the takealot site. We apologise if this wasn't the case for you & will gladly look into this & correct any wrongs found on our side. We're sorry for the bad experience & would appreciate the opportunity to turn this around with you & show you how easy & hassle free shopping with us actually is.
Our team will be in touch with you as soon as they've looked into this matter.
Kind Regards,
takealot.com
takealot.com's reply08 Jun 2015, 14:34
Official
Hello slipperyfusion01,
All valid Kalahari vouchers were moved to takealot.com during the merge & they're redeemable through the takealot site. We apologise if this wasn't the case for you & will gladly look into this & correct any wrongs found on our side. We're sorry for the bad experience & would appreciate the opportunity to turn this around with you & show you how easy & hassle free shopping with us actually is.
Our team will be in touch with you as soon as they've looked into this matter.
Kind Regards,
takealot.com
All valid Kalahari vouchers were moved to takealot.com during the merge & they're redeemable through the takealot site. We apologise if this wasn't the case for you & will gladly look into this & correct any wrongs found on our side. We're sorry for the bad experience & would appreciate the opportunity to turn this around with you & show you how easy & hassle free shopping with us actually is.
Our team will be in touch with you as soon as they've looked into this matter.
Kind Regards,
takealot.com