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Leetonio L

1 reviews | Active since Dec 2020

23 Jan 2023, 18:33

*** SERVICE - *** COURIER COMPANY- *** CUSTOMER CARE AGENT

Iam disgusted in their service - I placed an order last night Sunday - and paid for next day delivery - get a message 16:02 that they can’t get hold of me

Keep in mind no one called or emailed - so I called the customer care line and spoke to Jonah he said they are in the area and he will get them to deliver before 7 tonight - still waiting no delivery happened

Why Rob me by taking my money for delivery and not keeping to your turn around time - if I wanted free delivery I would of chose tomorrow the 24th Jan but I paid for today the 23rd Jan

Useless is not the word- as for Jonah please teach him some proper customer care skills - lying is not a good trait-

This matter should be escalated to higher power than Jonah and I want my items paid for , my delivery fee and an incentive for your misrepresentation in terms of delivery

UTTER BULL ****

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Replies (1)
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Leetonio L's update23 Jan 2023, 18:37
Reviewer Update
I just saw the complaints section now and this same thing happened to another customer today - *** man