NB
Nick B

1 reviews | Active since Feb 2014

16 Sept 2016, 18:53

Just return the item, please. No more excuses.

<p> </p> <p>The manner in which Takealot has handled this situation is nothing less than deplorable. For literally R413 yes, only R413. That's the price difference of a replacement vs what you're willing to credit, you have caused unspeakable frustration to both your customer, his family and the Takealot staff that were actually wanting to assist, to the point where I wondering how such a company could still be in business.</p> <p>So please Takealot, keep your R413 and give us back the RAM I returned to you. No more bullying, no more excuses. I'm done fighting.</p> <p>I can't believe that you'd rather lose four paying customers than part with R413 to resolve a dispute.</p>

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Replies (2)
takealot.com
takealot.com's reply16 Sept 2016, 19:51
Official

Hello d233t,

We are so sorry that you are not satisfied with our returns process and the service delivery offered.

We thank you for all feedback given and do hope that in time your trust in us will be restored.

Regards

Takealot.com

NB
Nick B's update16 Sept 2016, 20:17
Reviewer Update

All I want is the item which I sent to you back. My "trust in you" or lack thereof has no relevance here.