It's been a week and still have not yet received credit into my account - pathetic customer service.

Last week I received delivery of my order and the "Killer Deals Replacement Magnetic Metal Tempered Glass Case for Huawei P30" was cracked from the box, what kind of service is this, and also the product is not as advertised, Can I please get the exact product or can my takealot account be credited so that I can buy something also.

It's been a week and still have not yet received credit into my account - pathetic customer service.