MW
Mervyn W
1 reviews | Active since Jul 2015
17 Jul 2015, 10:04
Items shipped - but not checked
Ordered Canon camera bundle. Delivered within 1 day but wrong additional battery supp****. So no proper checking is done when items are picked. Size and colour of batteries were different. Had to return full package instead of just the wrong battery. Only after everything was collected did I receive a phone call that only the battery could have been collected. Now waiting and just empty promises with NO Management feedback.<br> <br> So do yourself a favour!!<br> <br> Buy somewhere else if you want the correct items
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Replies (1)takealot.com's replyOfficial
17 Jul 2015, 14:41Hello mgdewet,
We're sorry for the troubles you've experience with this order and have instructed our complaints team to take it up with the supplier and relevant departments. We appreciate you taking Cawyn's call earlier & allowing her to assist with this matter. As discussed a new order has been created and we'll make sure it gets delivered to you soonest.
Sincerely,
takealot.com
We're sorry for the troubles you've experience with this order and have instructed our complaints team to take it up with the supplier and relevant departments. We appreciate you taking Cawyn's call earlier & allowing her to assist with this matter. As discussed a new order has been created and we'll make sure it gets delivered to you soonest.
Sincerely,
takealot.com
takealot.com's reply17 Jul 2015, 14:41
Official
Hello mgdewet,
We're sorry for the troubles you've experience with this order and have instructed our complaints team to take it up with the supplier and relevant departments. We appreciate you taking Cawyn's call earlier & allowing her to assist with this matter. As discussed a new order has been created and we'll make sure it gets delivered to you soonest.
Sincerely,
takealot.com
We're sorry for the troubles you've experience with this order and have instructed our complaints team to take it up with the supplier and relevant departments. We appreciate you taking Cawyn's call earlier & allowing her to assist with this matter. As discussed a new order has been created and we'll make sure it gets delivered to you soonest.
Sincerely,
takealot.com
