Items delivered to the wrong person

Takelot is so unprofessional, iam officially deleting the app after this. You guys are a total ****. I ordered a whole tv stand only for it to be delivered to the wrong person. I whole R1400 gone. I want my money back. I dnt want your pathetic things ever again. You guys deliver to a person called nonhlanhla and my name is Keneilwe it clearly says on the app and the thing that ****es me off the most is that takealot has used my address for delivery before. How do you not even call a customer or communicate somehow? Ive been at home the whole day waiting for my item to be delivered only for this to happen. I want my money today!!!!!!!! Call me on ***