Items cancelled by TAkealot staff member

Placed an order on 26 Jan 2023, received a notification 30 Jan 2023 that they waiting on Items before shipping. I then requested, the split ship option. A consultant then called me at 17:52 to advise me that she accidentally cancelled my order, whilst splitting the order. She then immediately requested a refund, but now I must wait 10 days for my money to reflect before I am able to order again. As this amount is over R3600. I dont believe that I should wait 10 days for a mistake that I did not make. TakeAlot is pathetic and inconsidered to their product suppliers and customers.