LG
Lynne G

1 reviews | Active since Nov 2016

01 Nov 2016, 15:06

Item sold out after order placed

<p> I have had a terrible experience with takealot recently.</p> <p>I ordered a Bruder Jeep truck that was on a special last night, to suprise my little boy.</p> <p>I selected the EFT option as the cod option that I usually take was not avaialble.</p> <p>I received the confirmation email and everything.</p> <p>This morning when I wanted to make payment, it suddenly said oops your item has sold out!</p> <p>It was checked out and everything.</p> <p>It was due to be delivered tomorrow.</p> <p>What do I tell my son now.</p> <p>When I called this morning the lady who answered the phone also treated me like I was stupid.</p>

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Replies (1)
takealot.com
takealot.com's reply01 Nov 2016, 19:53
Official

Hello Lynnegeldenhuys,

We sincerely apologise for the unpleasantness you have endured.

Thank you for taking our teams call today and granting us the opportunity to clarify the details regarding your concerns with you over the phone.

We are pleased that you have been assisted accordingly and we thank you for your patience and understanding.

Regards

Takealot.com