Item Returned and told there was no STOCK??

I purchased an ASUS QM1 PC Stick and it started giving issues of not booting and freezing and then just not booting at all anymore..<br> <br> So I booked a return with Takealot.<br> <br> 2 Days Later I get a mail saying this item cannot be replaced as it was not in stock anymore.<br> <br> I went to check the site and low and behold the item is in stock??<br> <br> So I order the item just to make sure and yes indeed it is in stock??<br> <br> I emailed the Exchange/Returns Department and again got told there is no stock...<br> <br> I then sent the links to the item stating it is in stock to the Exchange/Returns Department and again get told this item is sold by another company and fulfilled by Takealot??<br> <br> So after checking again I see that there are 2 listings for the same item and send both links again...<br> <br> Got another response and again this item is not in stock.. ???<br> <br> So I decided to phone and clear this up only to be told they refunded me already and the return has been closed???!!?!?<br> <br> I said no I want the item replaced and not a refund as there is stock of the item..<br> <br> I then get told that they will get back to me. (Still WAITING)