ITEM NOT SUPP****

Purchased a guess necklace from the online store it was markes at R58, stock was available and still shows as available however my oder was cancelled due to \stock not being available""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;496086;689224;14;5;0;1;0;0;5;15/08/13 15:07;130;NULL;15/08/13 14:45;15/08/13 12:57;Great Assistance in Time of Need;9,21E+12;Mikhail & Yaa-Seen;***;Car broke down outside the shop. Went inside to ask for assistance and was helped promptly. Every person in the customer service industry should learn from these two. They went the extra mile, which is non-existent in this country of ours, even though they didn't have to, it was completely unrelated to their job title(s) and never hesitated for a second.<br> <br> PS Apologies in advance for any incorrectly spelled names.<br> <br> Thanks a million you two :);;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;884287;702561;6;2;0;1;0;0;2;15/08/14 11:39;130;NULL;15/08/14 11:14;15/08/14 9:29;Failure to close my account;6,01E+18;Mbali Mndende;;I had requested to have my RCS account closed on the 31 of July. Paid my settlement amount of R14050, which was even ridiculous a settlement that is even more than your balance. the only time that I get a response from the progress of this account is when I call them. I get different consultant telling me different stories. I will never use RCS I even chopped off their card. but now they not closing my account as requested. first consultant told me that they have received my document which my account will be closed between that day and 36th day. now its the 14th day. 2nd consultant told me my money is not allocated to my account I still owe that money. 3rd consultant is telling me that there is no turn around time to close the account. how ridiculous is that. the time they opened the account was easy now its too difficult to close the account. Customers have rights to close their account they should not be blocked by finance industries like RCS.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;675359;33;1;2;0;1;0;0;2;15/08/14 14:05;130;NULL;15/08/14 13:43;15/08/14 11:55;No knowledge from consultants about FNB products ;8,21E+12;;***;I want to open some investment accounts with FNB. I went to two branches to enquire but I did not get any help, instead they wanted me to refer on online information. Definitely I first went online and read through but could not find the info I really wanted which is why I went inside the branches. I realized that they do not know the products themselves. <br> <br> Can anyone who is clued up on investments please contact me. Its just fixed account I am interested in at the moment.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;430481;688486;14;5;0;1;0;0;5;15/08/14 14:44;130;NULL;15/08/14 14:30;15/08/14 12:34;Thank you Daryl!;;daryl lawrence ;***;Verimark is no longer stocking the Genie Bra's in the stores as its being discontinued. I sent an online enquiry via Verimark's website and Daryl has been in touch with me. Since the item is being discontinued, there are no available stock. Daryl went out of his way to locate stock for me (from the Free State). Thank you so much for your friendly & efficient service! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;519024;188;16;2;0;1;0;0;2;15/08/14 15:08;130;NULL;15/08/14 14:52;15/08/14 12:58;High Pricing;8,11E+12;Upgrades;***;I want to upgrade with Cell C, but some of your packages does not compare very well with MTN and Vodacom. I am interesed in getting the Sony Xperia Z3 compact, but in comparison with MTN for example, you Cell C are not very well priced, and its not even a new 2015 released phone, this phone was released in 2014. So my question is simple, since you Cell C are buying out people from other SP's, are you willing to keep your current client base? Or do we not matter?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;884624;624;4;2;0;0;0;0;2;15/08/17 9:56;130;NULL;15/08/15 9:27;15/08/15 7:46;TTS should not provide any kind of service ;;;***;Samsung s4 sent in for repairs,took them 2 weeks to figure out that their suppliers dont make the part anymore after i was told repeatedly that the part(motherboard) is on its way, the 3rd week they told me that they are going to replace my phone and ill recieve it in a weeks time, its been a week and nothing. Ive phoned numerous times and are stil waiting for the managers to get back to me. Samsung TTS Port elizabeth i am truly disgusted in your service. The shortest version of my experience otherwise i would be still writting by next year. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;884703;893260;16;2;0;1;0;0;2;15/09/02 16:12;130;NULL;15/08/15 15:46;15/08/15 14:02;DEBIT ORDER WITHOUT AUTHORISATION;7,31E+12;;***;A PHONE CONTRACT WAS TAKEN WITHOUT MY PERMISSION USING MY ID NUMBER AND BANKING DETAILS, A DEBIT ORDER WAS BEING DEDUCTED MONTHLY FROM MY BANK ACCOUNT SINCE 2012.<br> <br> THIS ACT WAS CONDUCTED BY THE MTN CALL CENTRE WHO CONFIRMED THIS CONTRACT WITHOUT MY OWN SIGNATURE OR KNOWLEDGE.<br> <br> I WISH TO BE REIMBURSED FOR THE LOSS I HAVE INCURRED AND THE ACTUAL PERSON WHO APPROVED THE CONTRACT TO BE IDENTIFIED AND HELD ACCOUNTABLE FOR THEIR ********** ACTIONS.<br> I AM DISGUSTED AT THE FACT THAT AN ELITE CELLPHONE COMPANY CAN ALLOW FOR SUCH COMMON OCCURENCES TO BE TAKING PLACE , AS I AM NOT THE ONLY VICTIM TO THIS CRIME.<br> <br> I HOPE THAT THIS MATTER WILL BE UNDERTAKEN WITH SOME URGENCY.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;885065;188;16;2;0;1;0;0;2;15/08/17 12:33;130;5;15/08/17 12:11;15/08/17 10:23;********** amount keeps getting debited;8,61E+12;Moses Mo***eng;***;I had an old data contract with Cell C. It terminated and I took out a new post paid voice contract. This was in Dec 2014. I cut up the old sim card and threw it away and never used the new one (just needed a new phone). The subscription amount is R199. In May 2015 a huge debit (over R1000) went off my account. I reversed the debit and informed Cell C of the error. No action was taken. The next month R1400 went off my account. I reversed and reported again. Now the phone calls demanding payment started (and haven't stopped), despite the obvious error. I eventually got through to a Moses Mo***eng at their ***** division. He was extremely helpful and confirmed that the old number I had was still active and was the source of the debits. Since the sim card was cut up, this was obvious ***** and he resolved to take care of the matter. No further communication from Cell C after this point except for fortnightly demands for payment and threats of being handed over. I submitted my notice to cancel and requested a device settlement amount. Again I was ignored and the debits and calls continue.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;821719;812147;6;5;0;1;0;0;5;15/08/17 12:40;130;NULL;15/08/17 12:27;15/08/17 10:30;Unauthorised interest charged.;8,01E+12;;;My query was resolved and I am happy;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;80116;188;16;2;0;1;0;0;2;15/08/17 15:45;130;NULL;15/08/17 15:25;15/08/17 13:35;AMOUNT PAID NOT ALLOCATED TO ACCOUNT;811763;Tshepiso Pooe;***;Good day,<br> <br> On Sunday the 16th August 2-015 I made a payment to Cell C for my data contract, then I emailed the proof of payment for the payment to be allocated to my account and for the service to be reconnected.<br> <br> On Monday the 17th August 2015 just after 7 am (who calls someone at that time?) I received a call from a Ngcobile Bhengu from Cell C Customer Support requesting me to confirm my details before the payment could be allocated to my account and for my services to be reconnected. I refused for this as you cannot call me and then expect me to confirm my details after I have given instructions of what should be done with the proof of payment. Furthermore, the reason for my decline is that I as a customer cannot be uttering my personal information every time I get a call fro a so called creditor or service provider.<br> <br> To now that payment has not been allocated to my account and my services have still not been reconnected. this is not the first time am having difficulties with Cell C consultants and if they cannot give me the service I pay for then they shuld release me of my contract cause I cannot deal with *********** people. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;851656;67;21;2;0;1;0;0;2;15/08/17 15:57;130;NULL;15/08/17 15:45;15/08/17 13:47;investment cancelled but still debting my account ;***7;;***;I have been contacting your Call Centre from last year as well as faxed numerous letters requesting cancellation of this Investment, to date nothing has been done. I have therefore cancelled my debit order, effective from 31 July 2015. <br> I hereby request with immediate effect that the Investment be cancelled and the money of the Investment be transferred to my bank account.<br> If this matter is not resolved urgently, I will be handing this matter over to my Attorneys, and furthermore lodging a complaint with the Ombudsman.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;885227;704391;9;2;0;1;0;0;2;15/08/21 16:23;130;NULL;15/08/14 15:04;15/08/17 14:13;the Accesor made ir clear it can only be done ther;***7;Freddy;***;Good day..I am a member at MiWay car Insurance. I called the call centre and I put in a claim for my vehicle. My car is only damaged in front were the spoiler is. I spoke to Buhle *** the call centre lady She said that there will be a person in contact with you to tell you were you must go and see a accessor to view your car..The address is 13 Diesel Road, Kemptonpark ,Barlow World Coaches..<br> and the person who I met on Friday 14th August at 11:30 the Accesor is Freddy Indian guy *** who viewed my car..I explained to him the the only damage I think it is the spoiler of the car..Cause I was driving over a Truck Tire and my car is driveable ..The assessor took my car to be viewed, he came back and said my car is badly damaged underneath and the whole front part underneath the car shifted backwards...He tolled me that its going to cost allot of money to repair it.He then tolled me that he did a quote on the car and then he said its round about R36 000 and my access is about 10 000...He then said that the car has to be fixed here...I cant go to any other pannelbeater. went to 3 pannelbeater and there is nothing wrong underneath my car...I am upset and I need help...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;365722;33;1;2;0;1;0;0;2;15/08/18 10:14;130;NULL;15/08/18 10:00;15/08/18 8:04;No feedback/No assistance whatsoever;***;Various;***;***<br> <br> I app**** for an overdraft on my account at the beginning of August. I had an email asking for my payslips which I sent the same day. Since then ZERO feedback has been given. Today I call to ask what the outcome is and I am informed my application is declined as FNB cannot find my credit report from ITC. I not only work for a debt counselling company so I could actually find this myself but I clearly do have one as I have various accounts, a bond and a credit card from Standard Bank (plus I have seen it myself previously!). How can a bank not find my credit report!?<br> <br> Please can someone sort this out as soon as possible as it is absolutely ridiculous service.<br> <br> Thank you;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;385682;163;14;2;0;1;0;0;2;15/08/18 10:35;130;NULL;15/08/18 10:22;15/08/18 8:25;Expired food ;8,71E+12;;***;I am very disappointed with Spar in karen park. As I bought 2 bulks of chicken and to my surprice the chicken was off. Clearly what they do is wash the chicken and then re-package it and re-sell to consumers. It had a funny smell and when turned upside down it was green. All the thighs i bought from them were off. They are selling us food that is off, something needs to be done about this Spar. I am an unhappy client ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;267090;793962;16;2;0;1;0;0;2;15/08/18 11:56;130;NULL;15/08/18 11:38;15/08/18 9:46;Cancellation of Services not Processed.;2,54E+11;;***;On 2nd of July I submitted Cancellation of services thru to to Telkom via the mail address [Email Removed] I received notification of Receipt. Today I received a Bill for Services for the Month of August. Apparently the services has not been cancelled. I did not receive ANY feedback on why the cancellation was not processed or that I contacted the wrong department. If you accept queries by email you should answer them appropriately with additional information on next steps after the initial auto-response email which is lacking any sort of reference / ticket / case number anyway.... SHOCKING SUPPORT AS ALWAYS!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;885545;188;16;2;0;1;0;0;2;15/08/18 12:12;130;NULL;15/08/01 12:55;15/08/18 10:02;Bad service ;9,01E+12;Dennis Sibanyoni;***;Two weeks ago i was assist by a gentleman name Dennis with my application. according to my knowledge the application was approved. i had not heard from him until last week when he sent me a email stating my application was being processed. Today i sent him an email as i was getting impatient waiting only to find that one of the phones i app**** for was declined and the other was still being processed. what confused me was that the contract he read out to me said they phones were approved and now suddenly declined. this really is upsetting mostly because i waited and waited and got nothing in return. Bad service from Cell C. I AM NOT IMPRESSED;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;387224;33;1;2;0;1;0;0;2;15/08/18 14:21;130;NULL;15/08/18 14:05;15/08/18 12:11;Bad service and poor response ;8,20E+12;;***;Hi, FNB can close it doors as it does not service it's clients request as promised, it gives double info, gives you the rum around just for a simple request and response when you call them. They don't communicate as promised, you have to call after them,which is expensive. Maybe fnb didn't pay their telephone accounts or something stops them for calling their clients. Or they didn't pay their Internet as I didn't get any promised emails. All this is because of my credit card limit increase I app**** for last Friday. I received for this very bad service. I'm really tired for the lack of service and communication. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;540034;55;14;2;0;1;0;0;2;15/08/21 9:42;130;NULL;15/08/19 9:27;15/08/19 7:32;Utter incompatence;7,00E+18;;***;I was both double billed and charged for goods not received on my account. Promised a reversal and proof same day reported- 07/07. STILL not done. The absolute *****icity and incompetence of your call center only makes this more infuriating- i have never dealt with such cloth eared, untrained fools in my life! Your switchboard drops more calls then it transfers! I expect this sorted and expect it sorted yesterday. Such incompetence.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;436542;33;1;2;0;1;0;0;2;15/08/19 9:45;130;NULL;15/08/19 9:25;15/08/19 7:35;Loan declined;8,21E+12;Shadai;***;On the 11th of July I had app**** for a loan at the fnb cresta branch and the teller that assisted me was very helpful and 2 days later it was approved. Sunday 16th August teller Shadai assisted me withs the application of the other half of the loan, which was declined as to the fact I have only been working for short period. This is unacceptable as to how one half can be approved and the other half declined, the system had even shoes I qualify for a certain amount. Please could fnb explain this mistake? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;676408;33;1;2;1;1;5;3;5;15/08/19 10:07;130;1;15/05/29 14:19;15/08/19 7:57;Resolving Issues with Dormant Account;9,01E+12;Boipelo Tau;***;I made the mistake of paying with a card of a dormant account on 29 May 2015. Received a call from the bank, saying the amount needed will be paid from my active cheque account and a bank adjustment was done on 3 June 2015. The merchant received my payment and the goods were supp****.<br> <br> By 13 June 2015 I realized that the matter of releasing the reserved funds would not resolve itself and started the process with the helpful and ever so kind Boipelo Tau by completing forms needed. These forms have been submitted more than once already and she is receiving none if any feedback to be able to keep me up to date on what is happening.<br> <br> Each time I call / visit the branch to check progress, the 7 working day response restarts - 16, 23, 25, 28 July. Although the matter has been escalated and supposedly being handled by Team Leaders, Boipelo is still struggling to get answers from the people involved. She has been nothing but good to me and understanding of my situation but nobody else comes to the party of making her life easier - she has done all that was possible already - more than what was expected.<br> <br> Answers are needed soon, this is starting to get on my nerves... LOVE FNB!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;427895;33;1;2;0;1;0;0;2;15/08/19 12:47;130;NULL;15/08/13 10:58;15/08/19 10:37;FNB Private Banking is an absolute headache;8,60E+12;Private Banking Service Suite - Jonathan Harley;***;I sent an email on 13 August 2015 and was sent an automated response stating that my case was being worked on. I haven't received any feedback ever since. This is not my first time having a problem with FNBs private banking department. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;665044;837526;4;2;0;1;0;0;2;15/08/19 13:23;130;NULL;15/08/19 12:59;15/08/19 11:13;Twisp Edge the worst Product!;8,51E+12;;***;I have purchased the Edge-less than a month ago-after several complaints-my battery was replaced for overheating-thereafter a coil lasted a week,i have used 3 bottles of liquid in less than a month,as it leaks through the side and mouth piece.i have duly cleaned and followed troubleshooting as requested by twisp but still no joy and this is just becoming expensive<br> i have email the support,a number of times-with no response.<br> I would like a new device or a full refund for both the device and coils and liquids,this type of service is disgusting and ****************.Please can someone let me know what procedure i need to follow to take this up further-as i have bought this in good faith,allowed for repair/replacement of the battery and now less than a month its still gives problems.Customer satisfaction and providing a proper product is definitely not a priority for Twisp-i hope people read these complaints before purchasing one-to save themselves costs and disappointment.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;343151;33;1;2;0;1;0;0;2;15/08/19 14:42;130;5;15/08/19 14:16;15/08/19 12:32;Who is the customer, FNB or me? ;8,00E+12;Semakaleng Ramela;;Long story:<br> Dear Platinum team,<br> Please explain to me what the slow lounge requirements are?<br> My understanding when FNB explained the benefits of having a platinum card have not been met.<br> Please advise what is having the card and paying more for services i am not entitled to and if I can't / don't qualify for any of the benefits why did the bank offer them to me? Greed? <br> Regards<br> Reply:<br> Good day <br> Thank you for your email.<br> As from the 1st of July 2015, the qualifying criteria to use the slow lounge changed, you need to have both Platinum cheque and credit account.<br> Once you have met the above, you need to meet the below, the month preceding the visit:<br> Account in good standing<br> Must be on eBucks reward level 1 or more<br> Must transact at least once p/m via Online/Cellphone/App/Telephone<br> Reply:<br> You are not addressing my grievance and frustration! <br> Plus, you can check on the system when this was done! Don't ask an already irate client to get more irate with levels of in-competencies, disregard for client service and have to point them out! <br> <br> Received a call from FNB of which was not scheduled while i was in a meeting. I CALLED back, and email. still nothing! Do i need to bank in SA? Do i?!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;432411;188;16;2;0;1;0;0;2;15/08/20 11:37;130;NULL;15/08/20 11:20;15/08/20 9:27;sim swop takes more than 2 days- still waiting!;8,00E+12;all staff;***;Upgrade and received my handset, call centre to do sim swop, was told it would take 2 to 24 hours for some one to contact me. I missed a call on day 2! Like in today I have phoned back 3 times and still waiting for some one to contact me! I have been customer for over 9 years and this is the way I receive service!!!<br> <br> Really! Every time I am upgrade or have to call cell c I am frustrated!<br> <br> And I hear all the adverts on the radio about cell c! Its a joke!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;131310;793962;16;5;0;1;0;0;5;15/08/20 12:21;130;NULL;15/08/20 11:40;15/08/20 10:11;Thumbs up to Sandra Oosthuyzen;8,11E+12;Sandra Oosthuyzen;***;My internet was terribly slow. As usual, phoning your call center was a nightmare. I waited to long...at one stage almost 45 minutes. I complained on Facebook about Telkom' s bad service. Sandra Oosthuizen rep**** to my query and helped me with this issue. She emailed me, kept me in the loop of things. I have never even met this woman, yet she is willing to go the extra mile for the company she works for! TELKOM, You should look after people Sandra Oosthuizen! <br> <br> [Email Removed]<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;881804;793962;16;2;0;1;0;0;2;15/08/20 14:18;130;NULL;15/08/20 14:00;15/08/20 12:08;Stopping a debit order;***;;***;I would just like to say how pathetic 8ta is by stopping a debit order more than a year ago without my authority and after nu mars phone calls to 8ta the issue wasn't cleared all they tell me is that the accounts department will get back to me and still nothing has happened so i expect 8ta to rectify they mistake by reopening the account ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;867578;33;1;2;0;1;0;0;2;15/08/20 14:28;130;NULL;15/07/24 14:09;15/08/20 12:18;still waiting for investment dept ;7,41E+12;investment dept;***;I made an inquiry online on the 24/07/2015 about investment they said I must mail them my details which I did and now response since al I need is information is that so hard;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;886636;883628;22;2;0;1;0;0;2;15/08/20 16:38;130;NULL;15/08/20 16:18;15/08/20 14:28;Poor Service And No Feedback On Reimbur*****t;6,21E+12;;***;I am appalled by the poor service I am getting from Gems medical aid. I went to a skin specialist and had to pay R400 upfront, The doctor adviced me to send the receipt to Gems to claim for reimbur*****t. I obliged and forwarded everything to Gems on the 13th August already but till now we haven't had any response or feedback from anybody at gems. I have not even had anyone acknowledging my numerous e-mails. Why do we always have to accept pathetic service just because its government institutions?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;111843;793962;16;2;0;1;0;0;2;15/08/20 19:22;130;NULL;15/08/20 18:51;15/08/20 17:12;No Bandwidth;3,80E+12;;to***;L have now had enough. You are getting rid of peopleyet do not care if your service is utterly poor. It has taken me 10 minutes to type this. My speed is 0.38 against 4 mb I am paying for. My Ips informs me that our exchange is u nable to cope with the volumes. This has been like this for at last a month. Get out of your executive dsks and FIX this problem or is this the level of servce which you are aiming at. Wake up now please.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;884847;574;41;2;1;1;5;3;5;15/08/21 8:58;130;2;15/08/21 8:41;15/08/21 6:48;no feedback yet;7,81E+12;;***;On the 16 August 2015 I wrote a report regarding bad customer service I received from Planet Fitness call centre. I have not yet received a call from planet fitness as promised. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;383146;167;23;5;0;1;0;0;5;15/08/21 9:11;130;NULL;15/08/21 8:58;15/08/21 7:01;Excelent Service;7,60E+12;Guard ;***;My alarm went off Wednesday evening and ADT called to ask if everything is fine. I asked them to send a guard out which they did. Was not even a minute and the guard was outside my premises. He was quick and fast.Checked out my whole property. I must say i have not received such exceptional service as quick as this. Well done i will recommend you guys to other people. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;362316;893260;16;2;0;1;0;0;2;15/09/10 10:09;130;NULL;15/08/21 9:44;15/08/21 7:59;Service;8,61E+12;;***;I Requested to cancel the contract as my contract ended and the debit orders kept on going off and and airtime loaded to my number. Went in to MTN Cresta and the Gentleman assured me that it was sorted out and the debit order won't run again. Today again airtime was loaded.<br> <br> It is easy to get a contract but what needs to be done to Cancel it!! Is it even possible to cancel after your contract expired?<br> <br> I phoned Mtn Cresta and was put on hold now for 25 min waiting for the manager to assist.<br> What service are you giving as a service provider. Are you just pushing for sales and dont care for the rest?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;886868;695373;25;2;0;1;0;0;2;15/08/27 10:42;130;NULL;15/08/20 15:00;15/08/21 8:32;Unprofessional;;Courier Drivers;***;I ordered from Takealot. UTI delivered to my home in Oudtshoorn. Tell your drivers to climb out of the truck or ring a bell atleast and not sit on the trucks horn in the middle of the street hooting till I got out of the house and then climbed out of the truck being miserable and making you feel like they are DOING you a huge favour. I did not want to write this report but its despicable service, and atleast give a ****** timeframe e.g. Between 10am and 1pm because now you have to wait the ****** whole day for a parcel. I did not get the drivers name but he had someone with him in the truck as well. Happened on August 20, around 15:00. Remember there are plenty of couriers in the district who are more than capable to do this service and would jump for the opportunity and now youre messing it up. Please dont call me just fix your problems because the impression is already in my head of unprofessional. Next time I order through takealot I would like to see the courier climb out and atleast ring the bell or SMS and not honk like a lunatic in the middle of the street. Unprofessional!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;886971;748954;9;5;0;1;0;0;5;15/08/21 12:48;130;NULL;15/08/21 12:25;15/08/21 10:38;Outstanding Service;tram981;Mesha Moodley;;Thank you to Mesha Moodley for the professional service with car insurance premiums and going the extra mile with the extra features are required. <div><br></div><div><em>(Supplier name changed from Momentum to Momentum Short-Term Insurance by Hellopeter.com)</em></div> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;396812;25;1;2;1;1;5;3;5;15/08/21 14:55;130;1;15/08/21 14:42;15/08/21 12:45;Nedbank - You are the worst Ever;***;Customer Care;***;Been a loyal customer of Nedbank for almost 25 years maybe more, and I am being treated like a piece of sh--. What is up with Nedbank why are you *****ing my money from my account and decline to actually assist me in resolving this. It is shocking haveing to know Nedbank does not care.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;693713;793962;16;2;0;1;0;0;2;15/08/22 10:41;130;NULL;15/08/22 10:24;15/08/22 8:31;ADSL line service;***;;***;We switch to telkom ADSL as we where made to believe we will receive a better service and cost from them. However since installation we have had worse service, I have called and emailed a number of times to get this sorted but as yet i have had no reply or better service. We suppose to be running on 2 mg line if we are lucky we get 0.47 Mbps according to Telkoms SAIX site.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;441020;188;16;2;0;1;0;0;2;15/08/24 8:15;130;NULL;15/08/24 8:00;15/08/24 6:05;STILL NO FEEDBACK AFTER TWO WEEKS;4,80E+12;VARIABLE;***;THE RETARDED INDIVIDUALS AT CELL C HAVE STILL NOT RESPONDED TO QUERY LOGGED ON 08 AUG-CASE NUMBER: ***. THE CALL CENTER HAS A LOT OF ******** STORIES TO GIVE.<br> <br> I DEMAND A RESPONSE IMMEDIATELY!<br> <br> I WILL CONTINUE TO LOG A NEW REPORT ON HELLOPETER EVERYDAY (to make sure CELL C is always leading in the number of complaints on hellopeter) UNTIL I RECEIVE A VALID RESPONSE!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;751636;883628;22;2;0;1;0;0;2;15/08/24 9:15;130;NULL;15/08/24 8:15;15/08/24 7:05;No funds for chronic medication ;6,21E+12;Chornic Department ;***;I am having a serious problem. I have a daughter who is on chronic medication she is studying at Free State University. My medical aid is GEMS, every year towards July am told that my daughter wont get Altosec which is part of the medication which is being prescribed by her Doctor. They tell me that the funds are exhausted and I am supposed to buy the medication from my own pocket. Earlier this year when I asked about the funds that get exhausted for Altosec they said I should call the PMT department they should be able to assist me so that my daughter is able to get the Altosec without any hassles. When delivery of the medication was made my daughter did not get Altosec and i called the PMB department however they referred me to the chronic department of which i was not helped. It's 2 months now that i my daughter is not taking all the medication required for her condition. Should she die first then they say sorry. GEMS is not aware of the pain that they are causing me. They have turned into a monster however i am paying every month. I need assistance please. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;886764;816061;36;5;0;1;0;0;5;15/08/24 9:16;130;NULL;15/08/24 8:58;15/08/24 7:06;Stuttafords are Sensational;149CL31548;Vicky Ackermann;***;Stuttafords van Lines have moved and stored our household goods and precious pieces many times over the past years. <br> They have again proved themselves, each and every member of their team that we had contact with did a stunning job - their service and attention to detail has been perfect.<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;836152;774775;13;2;0;1;0;0;2;15/08/24 11:33;130;NULL;15/08/24 11:03;15/08/24 9:23;Poor quality;12345;;***;Purchased a pair of dunlop 195 50 15 tyres for my car and ever since the steering vibrates over speeds of 100kmh.initially I presumed the wheel balancing was out so I had the car taken to another tyre outlet and re-balanced.There was no difference with the vibration.Upon taking my vehicle to a 3rd tyre outlet I was told these one week old tyres are out of balance or defective.contacted the purchase place and they booked my vehicle in for assesment at dunlop however I am in a queue and will have to wait 10 days to access these faulty tyres.i assume the wait is due to number of complaints dunlop receives about their inferior quality tyres.so if u want a vibrating steering wheel fit dunlop.my old bold, plain tyres ran super smooth.i put them back onto my rims and had no vibrations.so I am most certain dunlop tyres are of poor quality and now I have to drive another 10 days with vibrations.will never buy this brand agai ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;860658;837458;12;2;0;1;0;0;2;15/08/24 11:43;130;NULL;15/08/24 11:27;15/08/24 9:33;Infacare Gold nr 3 out of stock;;;***;This is really so frustrating. wish I never introduced your formula milk to my baby. Have been struggling to get this product every month.<br> <br> what is happening? Why is there no communication to customers. As you would or should understand. Baby formula is not a product that you can switch around, <br> <br> Please please please, inform your customers. spoke to PicknPay this morning, and have been told it has been \discontinued\"" on their systems as the supplier discontinued the product. how is this possible??? without informing your customers?? Unacceptable"""