Item missing from my Takealot order #***

Placed an order last week for two items that I required urgently. I was informed that both items would arrive on Saturday, 9th Dec 2023.

When the parcel arrived, I was not at home, and i asked my helper to receive the delivery on my behalf.

Upon arrival back home, I realized that Takealot only delivered one of the items ordered!!! This is not the first time that this has happened!!!

Today in Monday, and I still have no update on my missing (paid-for) parcel!! I sm now considering logging a complaint with the Consumer Ombudsman (in terms of the Consumer Protection Act).

Takelot - My advice to you: 1) hire competent people 2) review your current systems - it obviously is not working