Item Missing

Good Day.

I have made a purchase from Takealot with 2 items and only one of those items was delivered. I bought the items and paid for them on the 13th of November 2018 and the item was delivered on the 7th of December 2018.

I have sent through emails to Takealot for the past week and all i get is the auto response saying "We see you are trying to reach the team at ***. This is an auto-response letting you know that customer queries sent to this email address will no longer be rep**** to". No alternative email or any other contact detail is sent to me to contact them.

This was a gift for a dear friend of mine, and she already given birth. I now had to go and buy the item somewhere else, can I please get a Voucher as I have not received the item from you guys.