Item lost in transit. No refund option available

A product ordered got lost in transit. No stock was available so they cannot re-deliver the item.

What is frustrating is 1) I was credited and not refunded. This was takealot’s default option. I was not given an option. You don’t have the product I need so don’t expect me to purchase something else now 2) I responded on the email I was sent, but got a ‘no-reply’ response. Now you want me to use a different method of communication to how you responded to me. Sorry, not very client centric

Please refund my purchase.