ITEM IN STOCK BUT DONT WANT TO REPLACE

REFERENCE: RRN-67f9-8f81

Item: Cooler Master MasterLiquid Lite 120 Based CPU Cooler

Item bought on 13/09/2018. Defect item requested replacement on 20/11/2018. (Please find screenshot attached)

Email returned from Takealot on 26/11/2018 (yesterday). Feedback states that the product is out of stock... Takealot requested for me to have a refund.

Please follow the link below: https://m.takealot.com/#!product?id= ********** 2

I guess you got stock in this morning. The exact same product that I bought for R709 is now only R1499 with "25% OFF". My second guess is that I bought the item the first time at an extraordinary great price, seeming that it is more than double the price and a 25% discount marked tag is in the top left corner which weren't there at the time of purchase.

What is actually real on Takealot. What are discounted items and what are not. Or is it just a matter of marketing strategy to fool buyers. Food for thought...

As per my research I still request a replacement of the product ASAP. You do indeed have stock of the "Cooler Master MasterLiquid Lite 120 Based CPU Cooler". I have been sitting without a computer for the past seven days and I will not accept a refund.

I request of higher management to contact me and to sort out my query.

Regards