MD
Melissa D

1 reviews | Active since Jun 2010

24 Jan 2020, 08:33

Item does not match online description

I ordered a vacuum flask and upon the 1st collection the item did not match the description. I immediately returned the flask. A replacement unit was then arranged - I emailed Takealot and asked them to make sure that the description matches the actual items as Im not going to waste my time and petrol again but I did not get a prompt response and went there myself on Wednesday, only to receive the incorrect item again. Yesterday only I got a response saying " The warehouse confirmed that the stock is correct." REALLY NOW!!! People should start taking their work seriously as the item was once again incorrect. Im so disgusted by the service delivery and even the staff at returns are not very friendly, they look badluck the whole day!

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