It will Take a Lot to resolve any issue arising from your order

Its "takealot" to resolve clients complaints and problem. I ordered a machine that was delivered after the promised time. I didn't mind this, then I received a faulty item, logged a return on 5th March, 12 days after the return has not been collected and I am still without my item.

I have spent time following up on this to no recourse, instead Managers continue to lie and not fulfill their promise.

As I write this, There is no solution except for blame shifting to third party. A irresponsible act and lack of accountability on the part of TakeaLot. This is not the first, I wrote to the CEO who never responded. It seems the issue is from the top.

What they forget is that, more players have entered the space. they should just refund my money so I can use Temu.