It took a lot.....

I ordered some items from Takealot on the 24th of March 2022. Delivery was scheduled for the 1st April 2022. 9n the 1st I received an sms explaining that there was a strike at the mount edgecomb branch and takealot will send an update within 24 hours. 4 days later I still had not heard anything back and called takealot to find out what the progress in the deliver is (on the 5th Aptil). I was told that the package was rerouted to morning side and should be scheduled soon. An hour later I received an SMS that my packaged was out for delivery and will be delivered before 17h00. No one arrived with the package. At 19h53 I received an sms again saying that my delivery has been delayed with a link to find out more details. The link took me to the tracking page where the reason for delay was "Recipient wasn't available to take delivery, so we'll reschedule.". My ****her in law lives on the property and as a pension or is here the whole day. I work from home anda also here the whole day. NO ONE came from takealot to deliver. When I attempted to call takealot to find out why it says delivery was attempted when it clearly was not, the call centre recording states that their phone lines are currently disabled due to COVID.