TB
Tina B

1 reviews | Active since Apr 2016

19 Apr 2016, 22:37

ISSUE AFTER ISSUE AFTER ANOTHER ISSUE

Got my laptop from takealot!(cool ? Not so much!!)<br> It had a glitch basically and over all just bad to work on so I got it on the 29th of September and returned it on the 24th of March!6month warranty meaning when I sent it in , I still had a couple of days left of my warranty!!!These people did not even bother checking their facts out and sent it to the suppliers who quoted me R570 for A FAULTY OPERATING SYSTEM!!!!How is thag my fault!Takealot refuse to take responsibility until finally someone mentioned that it isn't in their warranty period mean time IT WAS!!!!how can you not check your facts!!!How can you immediately just tell me to pay when it is clearly still in your warranty!regardless if I had 5days left or even just one!!still dealing with this and its been over a month since they collected it!!

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Replies (1)
takealot.com
takealot.com's reply20 Apr 2016, 17:42
Official
Hello Bellabarrezi,

We are terribly sorry that you were not pleased with the outcome of your return request.

Thank you for granting us the opportunity to look into this matter for you in order to identify what has occurred.

We have reached out to the supplier and confirmed all the relevant details.

We are glad to have been able to clarify these details with you and conclude your return request accordingly.

Regards
Takealot.com

Best regards,