cP
christa P
1 reviews | Active since Dec 2015
17 Dec 2015, 21:54
Is Takelot still serious about customer service?
I ordered two hexbuxs for christmas and the ad stated 2 hexbugs with walls and batteries. I paid and the order was delivered. Only one was delivered. I then saw the ad was changed to only one.. They changed it so badly that it still states ten batteries for the two bugs but only one bug
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takealot.com's replyOfficial
18 Dec 2015, 09:27Hello gecko hill,
Thank you for taking our complaints team's call to apologise for the product discrepancy. As advised we are liaising with the relevant product buyer to clarify this matter. Our team will be in touch again as soon as they've received the necessary feedback to assist in resolving this matter with you.
Kind Regards,
takealot.com
Thank you for taking our complaints team's call to apologise for the product discrepancy. As advised we are liaising with the relevant product buyer to clarify this matter. Our team will be in touch again as soon as they've received the necessary feedback to assist in resolving this matter with you.
Kind Regards,
takealot.com
takealot.com's reply18 Dec 2015, 09:27
Official
Hello gecko hill,
Thank you for taking our complaints team's call to apologise for the product discrepancy. As advised we are liaising with the relevant product buyer to clarify this matter. Our team will be in touch again as soon as they've received the necessary feedback to assist in resolving this matter with you.
Kind Regards,
takealot.com
Thank you for taking our complaints team's call to apologise for the product discrepancy. As advised we are liaising with the relevant product buyer to clarify this matter. Our team will be in touch again as soon as they've received the necessary feedback to assist in resolving this matter with you.
Kind Regards,
takealot.com