MN
Maruva N
1 reviews | Active since Jul 2011
20 Nov 2015, 10:14
Invalid Voucher
I was issued a voucher on Mon 2015/10/26 10:52 AM to use on Superbalist by [URL Removed] for my first purchase. The voucher did not work and Superbalist informed that the voucher code was invalid. So I ended up paying the full price. Was this a trick to boost Superbalist sales?
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takealot.com's replyOfficial
20 Nov 2015, 10:50Hello tupaca,
We're sorry to hear of the troubles you experienced with your Superbalist voucher. Kindly note that Superbalist and Takealot operate as completely separate entities, so we can't guarantee that we'll be able to assist as we do not have access to any of their systems. We've however asked our complaints team to reach out to you to try and assist with this matter as far as possible.
We kindly ask that you keep an eye out for their call to collect the relevant information relating to this matter.
Kind Regards,
takealot.com
We're sorry to hear of the troubles you experienced with your Superbalist voucher. Kindly note that Superbalist and Takealot operate as completely separate entities, so we can't guarantee that we'll be able to assist as we do not have access to any of their systems. We've however asked our complaints team to reach out to you to try and assist with this matter as far as possible.
We kindly ask that you keep an eye out for their call to collect the relevant information relating to this matter.
Kind Regards,
takealot.com
Best regards,
takealot.com's reply20 Nov 2015, 10:50
Official
Hello tupaca,
We're sorry to hear of the troubles you experienced with your Superbalist voucher. Kindly note that Superbalist and Takealot operate as completely separate entities, so we can't guarantee that we'll be able to assist as we do not have access to any of their systems. We've however asked our complaints team to reach out to you to try and assist with this matter as far as possible.
We kindly ask that you keep an eye out for their call to collect the relevant information relating to this matter.
Kind Regards,
takealot.com
We're sorry to hear of the troubles you experienced with your Superbalist voucher. Kindly note that Superbalist and Takealot operate as completely separate entities, so we can't guarantee that we'll be able to assist as we do not have access to any of their systems. We've however asked our complaints team to reach out to you to try and assist with this matter as far as possible.
We kindly ask that you keep an eye out for their call to collect the relevant information relating to this matter.
Kind Regards,
takealot.com
Best regards,