1 reviews | Active since Jun 2015
<p>I had bought my phone from Takealot late last year, cash. I received it earlier than expected, and as you can tell I was excited with my new awesome gadget. </p> <p> </p> <p>Less than a year later, my phone starts becoming ******* to the point that it is not functional. I bought it cash, and not from a retailer but from an online company, what in the world do I do now. </p> <p> </p> <p>I send an email at 21:30 in the evening expressing my issues, I need my phone to go in or something! </p> <p> </p> <p>21:30, Kent David gets back to me from Takealot, reassuring me and providing me with quick and clear instructions on how to log in a return (which, by the way, is super simple especially for a distressed mind), and basically spent the whole night answering my non-stop annoying questions with such delight and care. </p> <p> </p> <p>Everything was momentarily sorted, my package was collected and now currently undergoing quality control. </p> <p>I have never received such incredible, delightful and quick service, except the last time I had ordered from Takealot. They have always been the no.1 service provider in my eyes and consistently recommend them to anyone. So, Thank you for your excellent service!</p> <p> </p> <p>No hopefully I will get an update on my package and get the outcome I hope to recieve. </p>
Hello Villiavello,
Thank you so much for taking the time to write to us with such wonderful feedback.
We're glad to hear that we could turn a difficult time around for you and that you are now more at ease.
You will indeed receive feedback regarding your return accordingly and we thank you once again for your patience.
Regards
Takealot.com
Best regards,
Hello Villiavello,
Thank you so much for taking the time to write to us with such wonderful feedback.
We're glad to hear that we could turn a difficult time around for you and that you are now more at ease.
You will indeed receive feedback regarding your return accordingly and we thank you once again for your patience.
Regards
Takealot.com
Best regards,
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