****ing bad service and incompetence over festive season.

I have ordered 4 items from takealot on the 20th of Dec and paid for on the 20th of Dec. Delivered on Mon the 23rd of Dec but at 07:00 in the morning received a email from them that one of the items was cancelled due to no stock, order number ***. regarding back and forth emails between me and a manager they said they do have one in one of the warehouses and can send it to me - it is the same as the one i ordered but does not come with the hangers. So yet it was not the same as the one i ordered and i said i want the same one. yet they said not a problem they need to get this ordered from the supplier and will only arrive at my door step on the 07th of Jan next year.

How *********** can you be not to accommodate your client. the unit is paid for in full, and yet i need to wait for my item. According to their recordings if you phone takealot they clearly state delivery will take up to 2 days in normal areas and 5 days in rural areas. Tell me quick how does this match up to your standards now. in total from when order was placed it will take you 19 days to get my item delivered. how ****ing bad service and incompetence is this from takealot

After numerous of phone calls you can not get hold of any manager.