ZK
Zaid K
1 reviews | Active since Jan 2016
06 Jan 2016, 09:31
Inferior Quality Nike Product
I purchased a Nike soccer boot from Takealot and used it about once a week at maximum for social games. In about 7 months I find that the front has started to open up. Upon request to Takealot they refused to assist me. They are refusing to take up the matter with their supplier. What bad customer service. My previous Adidas soccer boots lasted me over 5 years! Very disappointed with Takealot attitude.
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takealot.com's replyOfficial
06 Jan 2016, 14:34Hello zmkadwa,
We're terribly sorry to hear about the condition your soccer boots are in. We have been liaising with our returns department to investigate this matter under our returns procedures and policies.
Thank you for taking Maxine from our complaints departments call today and allowing her to clarify our policy with you. Our returns team will be in touch with you again to conclude your return according to our policy.
Regards
Takealot.com
We're terribly sorry to hear about the condition your soccer boots are in. We have been liaising with our returns department to investigate this matter under our returns procedures and policies.
Thank you for taking Maxine from our complaints departments call today and allowing her to clarify our policy with you. Our returns team will be in touch with you again to conclude your return according to our policy.
Regards
Takealot.com
takealot.com's reply06 Jan 2016, 14:34
Official
Hello zmkadwa,
We're terribly sorry to hear about the condition your soccer boots are in. We have been liaising with our returns department to investigate this matter under our returns procedures and policies.
Thank you for taking Maxine from our complaints departments call today and allowing her to clarify our policy with you. Our returns team will be in touch with you again to conclude your return according to our policy.
Regards
Takealot.com
We're terribly sorry to hear about the condition your soccer boots are in. We have been liaising with our returns department to investigate this matter under our returns procedures and policies.
Thank you for taking Maxine from our complaints departments call today and allowing her to clarify our policy with you. Our returns team will be in touch with you again to conclude your return according to our policy.
Regards
Takealot.com