RB
Rose B
1 reviews | Active since Mar 2024
18 Apr 2024, 08:12
Inefficiency if Takealot
I purchase a number of items , when the boxes were opened , the one item had two legs numbered 3 ( emphasis') and the second box , the item was damaged, the third box was not delivered.
I have requested that the items be replaced and I keep being asked whether the boxes were tampered with ( really!!!!!) and whether I received any additional items, and that I must take photos of the missing box ( really !!!!!!) and not the first time that items are not delivered
I have been battling for a week now with incompetency and inefficiency and every excuse under the sun
I have
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Rose B's updateReviewer Update
18 Apr 2024, 19:07So today Takealot found a way out by saying I had 7 days to return the items, but I only opened the items now and returned them immediately, so now they don’t have to replace the broken item and they take no accountability for sending me two of the same kegs, not even an apology and agreement to send the right keg!!!
And the missing item, well that is not even addressed !!!! They are just passing the buck and refusing to actually correct anything !!!!
And the missing item, well that is not even addressed !!!! They are just passing the buck and refusing to actually correct anything !!!!
RB
Rose B's update18 Apr 2024, 19:07
Reviewer Update
So today Takealot found a way out by saying I had 7 days to return the items, but I only opened the items now and returned them immediately, so now they don’t have to replace the broken item and they take no accountability for sending me two of the same kegs, not even an apology and agreement to send the right keg!!!
And the missing item, well that is not even addressed !!!! They are just passing the buck and refusing to actually correct anything !!!!
And the missing item, well that is not even addressed !!!! They are just passing the buck and refusing to actually correct anything !!!!
