PM
Prishaun M
1 reviews | Active since Jul 2011
08 May 2015, 13:59
Ineffective solution to customer and poor response
I logged hellopeter complaint *** a month ago and I was compensated with a voucher. I mailed Kerri last night and called in today to have Kerri call me back but I am still waiting for the call.<br> <br> The voucher that Kerri gave as a solution clashes with another discount voucher that I have been given. Would it be possible to convert the amount given to me to store credit? Failing which can you combine my R100 voucher with the R167 voucher awarded to me the last time.<br> <br> Respond today please. You are really wasting my time!<br>
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
08 May 2015, 14:40Hello PM17,
We're really sorry about the inconvenience and for the fact that Kerri did not return your call, we understand that time is precious and didn't mean to waste yours.
Your credit has now been loaded as discussed so you can go ahead and start shopping!
Regards,
takealot.com
We're really sorry about the inconvenience and for the fact that Kerri did not return your call, we understand that time is precious and didn't mean to waste yours.
Your credit has now been loaded as discussed so you can go ahead and start shopping!
Regards,
takealot.com
takealot.com's reply08 May 2015, 14:40
Official
Hello PM17,
We're really sorry about the inconvenience and for the fact that Kerri did not return your call, we understand that time is precious and didn't mean to waste yours.
Your credit has now been loaded as discussed so you can go ahead and start shopping!
Regards,
takealot.com
We're really sorry about the inconvenience and for the fact that Kerri did not return your call, we understand that time is precious and didn't mean to waste yours.
Your credit has now been loaded as discussed so you can go ahead and start shopping!
Regards,
takealot.com