Incorrectly declined return request.

<p>I logged a return request for a Corsair Vengeance Gaming RAM Kit that had failed. I was disheartened to find that the following day the request was declined without explanation. I contacted Takealot who told me that the RAM was out of Warranty as was only covered for 3 years.</p> <p> </p> <p>This information is incorrect as Corsair DRAM products all carry a lifetime warranty, as Corsair is a premium brand. I was then asked to supply Takealot with proof of this, which I have now done, in the form of a copy of the retail packaging, and Takealot's own listing description, both of which indicate that the product is backed by a lifetime warranty.</p> <p> </p> <p>At this point, I'm waiting on a resolution from Takealot. The computer in which the RAM was installed is not able to be used until the RAM is replaced, we don't have any spare RAM to use in the machine, so would like to resolve this issue as soon as possible.</p> <p> </p> <p>Thanks in advance for any assistance in this regard.</p>