Incorrect return

I really experienced good service from takealot up until now. I ordered a Dmart Notebook Stand but keep receiving Andowl Notebook stand. That is not the same! The Dmart is alliminium and the Andowl is plastic. I returned the product twice now. Even after explaining on my return application that it is not the same I still receive the Andowl Notebook stand. It is barcoded as Dmart Laptop stand but someone clearly did their job wrong. When I search for the Andowl Notebook stand on the website, I get the product I received. When I search for the Dmart Notebook stand it looks entirely different. I returned the product twice now. This will be the third time.