CW
Craig W

1 reviews | Active since Jul 2016

29 Jul 2016, 05:52

Incorrect product received

<p>Ordered an item from TAKEALOT.com, incorrect product delivered.</p> <p>I paid for same day delivery, this needs to be refunded AND TAKEALOT.com will deliver on Saturday MORNING as I need to go out of my way to make myself available when I really dont have time. I paid for same day delivery as that is the only day I was going to be in the same place for the whole day. That is now no longer the case for the next week.</p> <p>In future, I expect your dispatch to be more vigilant with what they are doing.</p> <p>I expect confirmation of this today.</p>

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Replies (1)
takealot.com
takealot.com's reply30 Jul 2016, 08:25
Official

Hello Craigco,

We are terribly sorry that the incorrect parcel was delivered to you.

We take full responsibility for this oversight and we are in the process of rectifying this with the parties involved.

We have actioned your request and will confirm delivery with you today.

Thank you for the time you have granted us to work through this.

Regards
Takealot.com