MJ
Mo J

1 reviews | Active since Jul 2011

12 Aug 2016, 19:17

Incorrect product descriptions

<p> </p> <p>I product purchased a product on the daily deal that was advertised as a Police Bike and the description clearly indicated that the bike was 3-5yrs. upon receiving the bike for my three year old for his birthday, I was so disappointed that the bike was barely big enough to accomodate a 2 year old child yet alone a 5yr old. I emailed takelalot and all they said is sorry and offered a refund. My poor son was really disappointed. </p>

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Replies (1)
takealot.com
takealot.com's reply13 Aug 2016, 08:25
Official

Hello User_100,

We are terribly sorry about the unpleasant experience you had with your latest order.

Our complaints team will be in touch shortly and ask that we be given the opportunity to look into this matter for you.

It was not our intention to disappoint you and sincerely apologise for any inconvenience caused.

Regards
Takealot.com

Best regards,