INCORRECT PRODUCT, DELAYS AND DELAYS AND MORE DELAYS!!!

I paid for my order, I received the INCORRECT product. The same day I logged my return and took it to one of your pickup points the very NEXT DAY!

I received confirmation that the estimated date for delivery of the replacement product would be the 3RD OF DECEMBER 2022! why now is it 10 DAYS LATER? WHEN WILL I GET MY ORDER THAT THAT TAKEALOT MESSED UP??

MY GUESS IS FALSE ADVERTISING AND THE PRODUCT IS NOW BEING ORDERED FROM CHINA?? BECAUSE THE ONE LISTED ON YOUR PLATFORM NEVER EXISTED?? HOW CLOSE AM I TO THE TRUTH HERE? BE TRANSPARENT! LET ME KNOW WHAT THE DELAY IS! PLEASE!

FIX YOUR MISTAKE!! THIS WAS YOUR ERROR! WHY IS THE PAYING CUSTOMER THE ONE SUFFERING FROM YOUR MISTAKE?

You're lack of care and service is atrocious, this why the majority of population in SA is excited for AMAZON!!

EXPLAIN THIS 10 DAY DELAY TO ME PLEASE!?