1 reviews | Active since Nov 2015
Incorrect Product
I ordered kitten food. Since I work long hours I am unable to buy these things at a store. I ordered kitten food and got adult food. I have no transport to purchase kitten food at 8pm when I get home. I was forced to feed my kitten adult food. His system cannot digest the food and he had to force himself to eat. Today is Saturday and I had to work still I could not purchase his food. I advised them this is bad for his health. When I got home he threw up and his tummy was working. I was told because I opened the pack I cannot return it. I am always working therefore I use takealot for my purchases. I now have to buy my baby food again. Thank you for not showing any specfic care to my situation. I will take leave to buy my Cat food from now on!!!
We are terribly sorry that you received the incorrect goods. Thank you for taking our complaints teams call this morning.
Our team has addressed your issue with the relevant parties and a return for your order has been processed. We have forwarded all details to our warehouse to confirm stock and your replacement will be sent to you as soon as stock is confirmed.
Regards
Takealot.com
Best regards,
We are terribly sorry that you received the incorrect goods. Thank you for taking our complaints teams call this morning.
Our team has addressed your issue with the relevant parties and a return for your order has been processed. We have forwarded all details to our warehouse to confirm stock and your replacement will be sent to you as soon as stock is confirmed.
Regards
Takealot.com
Best regards,
