1 reviews | Active since Aug 2016
Incorrect Packing and Stock Listings
<p>I ordered a Frozen Digital Watch a week ago from Takealot. Upon purchasing they had stock in CPT no problem but my other item had to come from JHB. I get the box today, open it only to find they gave me a Minion Watch. Picking List shows the Frozen Digital Watch. And now they have no more stock! So who takes the Picking List and puts the items in the box and doesnt realise they gave me the incorrect watch obvioulsy because now their system was wrong or they actually already gave the last one away just before my order was ready??? And i must now be happy that they just shoved a completely different watch in my box!!! So someone can't check items properly and someone isn't making sure their stock quantities are correct.</p>
Hello charlene34,
Shopping with us is supposed to be a simple matter of placing your order and receiving it.
We're sorry that this hasn't been the case with this order and for the inconvenience this has caused.
Our complaints team have tried to reach you telephonically but without success.
In the meantime we have sent you an email and will reach out to you again when you are available and have also engaged with our buyers to further assist in resolving your query.
Regards
Takealot.com
Hello charlene34,
Shopping with us is supposed to be a simple matter of placing your order and receiving it.
We're sorry that this hasn't been the case with this order and for the inconvenience this has caused.
Our complaints team have tried to reach you telephonically but without success.
In the meantime we have sent you an email and will reach out to you again when you are available and have also engaged with our buyers to further assist in resolving your query.
Regards
Takealot.com
