SM
Shaun M
1 reviews | Active since Apr 2014
21 Dec 2015, 11:11
Incorrect order recieved for Xmas!
I ordered a watch for my wife for Christmas, when i received the order today they had sent the wrong product. The watch ordered was a analogue one and the one received was a digital one? Now i have to do the whole returns process and i wont have a gift for my wife on Christmas day. Thanks allot takealot!!!!<br> <br> No more recommending you to family for gifts!
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takealot.com's replyOfficial
21 Dec 2015, 13:18Hello Denica01,
We apologise for the picking error that has led to this unfortunate situation. As discussed with our complaints team we are currently liaising with the relevant departments to confirm the stock availability of the analogue watch to determine whether a drop & collect can be arranged for this return. Our team will keep you posted the minute they receive the necessary feedback and we promise we'll do our best to get this matter rectified ASAP.
Sincerely,
takealot.com
We apologise for the picking error that has led to this unfortunate situation. As discussed with our complaints team we are currently liaising with the relevant departments to confirm the stock availability of the analogue watch to determine whether a drop & collect can be arranged for this return. Our team will keep you posted the minute they receive the necessary feedback and we promise we'll do our best to get this matter rectified ASAP.
Sincerely,
takealot.com
takealot.com's reply21 Dec 2015, 13:18
Official
Hello Denica01,
We apologise for the picking error that has led to this unfortunate situation. As discussed with our complaints team we are currently liaising with the relevant departments to confirm the stock availability of the analogue watch to determine whether a drop & collect can be arranged for this return. Our team will keep you posted the minute they receive the necessary feedback and we promise we'll do our best to get this matter rectified ASAP.
Sincerely,
takealot.com
We apologise for the picking error that has led to this unfortunate situation. As discussed with our complaints team we are currently liaising with the relevant departments to confirm the stock availability of the analogue watch to determine whether a drop & collect can be arranged for this return. Our team will keep you posted the minute they receive the necessary feedback and we promise we'll do our best to get this matter rectified ASAP.
Sincerely,
takealot.com