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Priscilla M

1 reviews | Active since Jan 2019

26 Nov 2020, 15:58

Incorrect naming of items and incorrect delivery AGAIN

I ordered an arm blood pressure monitor along with other items on the 12th November 2020 (Order ***2). After 2 weeks of waiting, it arrived today and it's the wrong item. They delivered a wrist blood pressure monitor instead of an arm blood pressure monitor. I mean the pics on their site and the description of the item on the site clearly says "Automatic Arm Style Blood Pressure monitor" and on the pics you see an arm blood pressure monitor but then it arrives as a wrist monitor. Upon inspection of the box, the box delivered clearly says "Wrist style" but the sticker on their bar code says "Arm Style". Takealot, please get your act together. Please give the customer what they paid for. Your labels on your products, bar codes and site are all mixed up and incorrect which causes tremendous frustration for customers. Get your act together please. So What happens now? Am I now expected to log a return and wait another 2 weeks for a wrong product to be delivered again?

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