1 reviews | Active since Oct 2015
Incorrect Items delivered
<p>I placed an order for Black Series Set of 2 Car Vacuum but instead they delivered 2 boxes of Tomato Growers. I logged a return and sent all my information. A consultant from TAKEALOT then contacted me for the same information which I rep**** to the automated email. I sent the information to the consultant but still no reply. This morning I sent another email but still no reply. I’m so disappointed because this is the SECOND time that TAKEALOT messes up my order with other items, then I have to constantly follow up and send emails because no one is getting back to me. Such a huge inconvenience and poor service</p>
Hello sjkvn,
We are so sorry to hear that you received the incorrect items with your latest order.
Our escalations team have tried to reach you telephonically without success. In the meantime an email has been sent to you and we are engaging the relevant team to assist in resolving the matter.
Regards
Takealot.com
Best regards,
Hello sjkvn,
We are so sorry to hear that you received the incorrect items with your latest order.
Our escalations team have tried to reach you telephonically without success. In the meantime an email has been sent to you and we are engaging the relevant team to assist in resolving the matter.
Regards
Takealot.com
Best regards,
Thank You so mych to Melissa Steenekamp for assisting me with this issue. I received my replacement product.
Thank You so mych to Melissa Steenekamp for assisting me with this issue. I received my replacement product.
