Incorrect item supp**** TWICE

I ordered a phone which comes with a cover.. this was delivered and supp**** with the incorrect cover. I reported this to the returns department and the assured me they would send out the correct cover to me.. <br> Monday I received the OTHER cover and this too is incorrect... I immediately contacted TAKEALOT to speak to the returns clerk that was dealing with my query and as per all normal CALL CENTERS couldn't speak to this person and had to deal with someone else....<br> <br> I have until now not received a call from TAKEALOT... I have to call inconveniencing myself time and money to sort out this query.<br> <br> As I said to the consultant I spoke to today... I am obviously not the only customer that has ordered this phone and why has the merchandiser not been on this problem and sorted it out!!<br> <br>