yN
yasheen N
1 reviews | Active since Dec 2012
24 Dec 2015, 11:27
Incorrect Item Delivered
*** - I ordered a Dunhill - Desire Blue EDT Spray For Men - 50ml<br> and a red door was delivered to me....<br> <br> When i placed the order it was in stock, and now Olivia Standford says the item is out of stock and i must take a refund.<br> <br> This is a Christmas gift, and now the item is not coming, what kind of service is this.Do you'll generally sell more items than you
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takealot.com's replyOfficial
24 Dec 2015, 12:25Hello yash15,
We're sorry for delivering the incorrect perfume to you and for the inconvenience this has caused. Regrettably we do not have stock of the Dunhill left to fulfil this order, which is why a refund was offered to you. We've however instructed our complaints team to liaise with the relevant product buyer to determine whether we'll be able source this perfume for you from another supplier.
Our team will be in touch with you as soon as they've received feedback from the buyer.
Sincerely,
takealot.com
We're sorry for delivering the incorrect perfume to you and for the inconvenience this has caused. Regrettably we do not have stock of the Dunhill left to fulfil this order, which is why a refund was offered to you. We've however instructed our complaints team to liaise with the relevant product buyer to determine whether we'll be able source this perfume for you from another supplier.
Our team will be in touch with you as soon as they've received feedback from the buyer.
Sincerely,
takealot.com
Best regards,
takealot.com's reply24 Dec 2015, 12:25
Official
Hello yash15,
We're sorry for delivering the incorrect perfume to you and for the inconvenience this has caused. Regrettably we do not have stock of the Dunhill left to fulfil this order, which is why a refund was offered to you. We've however instructed our complaints team to liaise with the relevant product buyer to determine whether we'll be able source this perfume for you from another supplier.
Our team will be in touch with you as soon as they've received feedback from the buyer.
Sincerely,
takealot.com
We're sorry for delivering the incorrect perfume to you and for the inconvenience this has caused. Regrettably we do not have stock of the Dunhill left to fulfil this order, which is why a refund was offered to you. We've however instructed our complaints team to liaise with the relevant product buyer to determine whether we'll be able source this perfume for you from another supplier.
Our team will be in touch with you as soon as they've received feedback from the buyer.
Sincerely,
takealot.com
Best regards,