RB
Richard B

1 reviews | Active since Feb 2010

03 Nov 2019, 07:06

Incorrect goods returned, and have not been refunded or had original goods re-ordered.

I ordered 3 items (baby goods) and when delivery took place I received the completely incorrect which I never ordered (Apple AirPod accessories). I then returned the incorrect goods to Takelot with the hopes of have them re-order my correct goods, or even to refund me.

At the moment neither has happened. I have phoned and spoken to 5 different customer service representatives and each has no clue how to handle this case as it seems to be a fringe case.

Please either re-order the initial goods or credit my account.

Initial order was #***8

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