Incorrect delivery info provided

Good Day, <br> <br> I recently purchased goods on take alot and was advised and it was confirmed that the delivery date would be the 27th before 5pm. As I finished work at 4 and waited for an hour for the product which needless to say, did not arrive. I had made numerous calls both to takealot and the delivery company who confirmed that the product had been dispatched and delivery's confirmed. After waiting at the office till 5pm I once again phoned takealot who kept me on hold for 10 minutes. I hung up and called back and got through to Ashley who investigates and returned my call and advised me that the product had only arrived in JHB and had not even been dispatched as yet. Surely thus information was available before 5 and had anyone actually taken the time to actually check my order this could have been communicated one one of my earlier calls and saved me an hour waiting.<br> Regards <br> Redmond Louw