Incorrect delivery

They dispatched the wrong stuff. We logged a return complaint on 21 december and they promised that we will have our return actioned before xmas and the correct stuff delivered. They also promised feedback daily which is yet to be received. Not a single call.

1st call: Bandlakazi Mbolambi 2nd call: Joshua. 3rd call: Lailah Yon

So now Lailah actually only now logged the return ticket... Previous people did NOTHING apparently. This is most unacceptable!!!

On 21 Dec we had to send photos etc. Now they tell us they will first collect the stuff THEY delivered incorrectly which they will first inspect, and only then will they dispatch the correct stuff.... Why then did we have to send photos of the goods, the bar code etc?????

Takealot stole christmas this year! Thanks for stuffing up ours!!!