Incomplete order #***

I placed an order via Takealot after receiving the order I noticed that the music system is incomplete I Emmediately went back to the pick up point to make them aware of the matter, the lady said it normally happens and they will send the remaining box, u then contacted Takealot customer service they logged a return and asked for pictures of what I received I did send the pics but since last week no communication has been made when I try calling their customer care I get sent from pillar to post which is very annoying. I sent an email to make follow up but nothing has been done up to date. I received only the woofer and the two long speakers were not included. I feel so ripped of as I have paid the entire amount and I bought the music system as a gidt for my partner.