NE
Nicky E

1 reviews | Active since Apr 2010

24 Jan 2022, 13:29

INCOMPLETE DELIVERY - TWICE!!

Ordered items in December of which some it was part of a set of 3. In January I picked up from depo but only 2 of the items in the set was in package. Phoned them to be told to return it to the depo, so that they can send a new batch (not only the item missing ***) which I immediately did. Only to be told by the depo they can't accept it because it does not show on the system as to be returned. After a long struggle and several phone calls I got to return it as I had to wait for them to sort it out. 10 days later went to pick up the new batch, only to open it at the depo and seeing there are still only 2 items in the package! Customer care again tells me to return the items received!! Really? How do you get it wrong twice and expect me to trust that you will get it right the 3rd time? No thank you - with all this hassle I might as well just go to the shop and buy it myself. Order #*** MRRN-HJVQZ-4K76 Order #*** MRRN-UDOB6-77XN

0
Replies (0)